Please note that we cannot accept returns or exchanges of products for reasons of customer convenience .

If you find any defects in the product , please contact us at info@backstageproducts.jp within 7 days of receiving the product .

Once we have checked to see if the item is defective, we will give you a new item.

* Please note that we cannot accept returns or exchanges in the following cases .

・Items that have been delivered more than 7 days ago
・Used products